Ealing Council is switching its cashless payment parking contract from Paybyphone to RingGo on Sunday 1 September. Existing Paybyphone customers will need to register with RingGo to use the service.
If drivers have already registered with RingGo to pay for their on street parking in other boroughs, they will not have to register again, unless they are buying visitor vouchers.
Cashless parking is convenient for motorists because they don’t have to carry change in order to park and can extend their parking session by making a simple phone call, therefore avoiding parking tickets.
Customers can register in advance by downloading the free RingGo smartphone app or by entering their details at http://www.myringgo.co.uk. Customers who wish to register by phone should call 020 3046 0010 from Sunday 1 September at the time they want to park and pay.
This initial call to register usually takes a few minutes. Subsequent calls to pay for parking normally take less than a minute. RingGo also operates cashless parking in neighbouring Brent and Hounslow, so Ealing motorists who sign up will already be registered to pay for their parking by phone when they visit those boroughs.
Cashless parking allows motorists to easily pay for their parking using their phone rather than coins. It also gives residents who live in controlled parking zones the option to pay for their visitor vouchers by phone, removing the need to buy paper vouchers. And residents who pay for their vouchers this way will not have to pay the 20p booking fee that applies when paying to park by phone in some locations.
Residents who wish to use RingGo to buy their visitor vouchers will need to register with the service in Ealing, even if they have used RingGo before.
Councillor Bassam Mahfouz, cabinet member for environment and customer services, said: “We have had cashless parking in Ealing for almost two years and during this time we’ve seen the numbers of motorists choosing to pay this way rise significantly.
“We want to make it as straightforward as possible for people to pay to park. This change to RingGo will make it even more convenient for local motorists, because they’ll already be registered when they visit nearby Brent and Hounslow.”