Some Ealing Council services will be operating at different opening hours over Christmas and the New Year.
Residents will be able to access essential and emergency council services, such as social services housing demand and grime busters, around the clock during the festive period by calling 020 8825 5000, including Christmas and New Year’s days. Housing repairs will also be available throughout this time on 020 8825 5682.
Social care customer service staff will be available on the 020 8825 8000 number on Monday, 29 December from 9am to 5pm. Council staff will take customer telephone enquiries on Tuesday and Wednesday, 30-31 December, from 9am to 5pm.
Other services available between 30 and 31 December include
Environment: 020 8825 6000
Automated parking line: 020 8825 6565
Council tax: 020 8825 7050
Benefits: 020 8825 7000
Housing repairs: 020 8825 5682 or 0800 181744
Housing emergency accommodation: 020 8825 7274/8800/8881/8888
Children and adults’ social care: 020 8825 8000
Libraries will close at 4pm on Christmas Eve, Wednesday, 24 December and reopen on Friday, 2 January 2015, apart from Ealing Central Library which will be open on Saturday, 27 December from 9am to 5pm.
All car parks and pay and display bays will offer free parking on Christmas Day, Boxing Day and New Year’s Day. Visitor parking in resident bays within controlled parking zones (CPZs) will also be free on those days. Normal parking restrictions will apply on all other days.
Apart from Christmas Day, motorists are reminded that bus lanes and parking restrictions on double yellow lines, loading bays, and parking in other places where parking is prohibited remain in operation throughout the festive period.
The noise response team will be operating a service to deal with noise nuisance complaints. However, there will be no service on Christmas Day and New Year’s Day, and a limited service on Boxing Day will deal with house and car alarms only. Contact them on 020 8825 8111.
The council’s re-use and recycling centres will be open as usual from 8am to 4pm over the Christmas period, except for Christmas Day, Boxing Day and New Year’s Day. Waste and recycling collection days will change over the holiday period. Collections will return to normal on Monday, 12 January.
Christmas and New Year collection dates
Usual collection day Actual day
Monday 22 December Monday 22 December
Tuesday 23 December Tuesday 23 December
Wednesday 24 December Wednesday 24 December
Thursday 25 December Saturday 27 December
Friday 26 December Monday 29 December
Monday 29 December Tuesday 30 December
Tuesday 30 December Wednesday 31 December
Wednesday 31 December Friday 2 January
Thursday 1 January Saturday 3 January
Friday 2 January Monday 5 January
Monday 5 January Tuesday 6 January
Tuesday 6 January Wednesday 7 January
Wednesday 7 January Thursday 8 January
Thursday 8 January Friday 9 January
Friday 9 January Saturday 10 January
As always, teams will be on standby to grit roads across the borough if required.
The borough’s sports centres will be open at different hours over Christmas. Please visit our website for full details.
Residents will still be able to access all information on the websitewww.ealing.gov.uk throughout the festive period.